Social Security Experience Panels

Recruitment to the Scottish Government’s Social Security Experience Panels is now open.

The Scottish Government Experience Panels are 2,400 volunteers who are helping us to build a new social security system for Scotland. Panel members have real experience of the benefits coming to Scotland. Their insight and assistance is helping us to make sure that our new service works for the people who will use it.

If you have experience of the benefits coming to Scotland and you want to contribute to the way we deliver in Scotland, we are recruiting for more Experience Panel members now. We are looking for people with personal experience of:

  • Personal Independence Payment
  • Disability Living Allowance
  • Attendance Allowance
  • Carer’s Allowance
  • Funeral Expenses Payment
  • Cold Weather Payment
  • Winter Fuel Payment
  • Industrial Injuries Disability Benefit 

You can find out more about the Experience Panels and register to join at: or by calling our Freephone number 0800 029 4974. People can register online, over the phone or by post. 

Being a panel member is voluntary, and panel members will receive regular invitations to take part in focus groups, interviews and surveys. There is no obligation to complete any amount of work and panel members can participate as little or as often as they wish. We work hard to make participating as accessible as possible. Our work with panel members informs key decisions in the design of social security in Scotland.